Canberra Specialist is a leading clinic dedicated to providing comprehensive, expert medical care.
Our team of highly skilled specialists offers a wide range of services, ensuring seamless and
coordinated healthcare for all our patients.
Information We Collect
We may collect and process the following types of personal information:
- Name, contact details (phone number, email address, address)
- Date of birth and gender
- Medical history and health information
- Medicare and private health insurance details
- Payment and billing information
- Any other information relevant to your treatment and consultation
How We Collect Information
We collect personal information through:
- Patient registration forms
- Online forms and website interactions
- Phone and email communications
- Consultations and medical assessments
- Payment and billing information
- Referrals from other healthcare providers
How We Use Your Information
We use your personal information to:
- Provide medical consultations and healthcare services
- Manage patient records and coordinate treatments
- Process billing and insurance claims
- Communicate with you regarding appointments and healthcare matters
- Comply with legal and regulatory obligations
- Improve our services and internal operations
Disclosure of Information
We may disclose your personal information to:
- Healthcare providers involved in your treatment
- Medicare, private health insurers, and billing agencies
- Regulatory and government authorities where required by law
- Third-party service providers assisting with administrative functions
- We do not sell, rent, or trade your personal information to third parties.
Data Security
We implement strict security measures to protect your personal information from unauthorised access, misuse, or disclosure. This includes:
- Secure electronic record-keeping systems
- Access controls and encryption
- Regular security reviews and updates
Access and Correction of Information
You have the right to access and correct your personal information. If you wish to update your details or request a copy of your records, please contact us at [Insert Contact Details]. We may require verification before processing your request.
Retention of Information
We retain personal information only for as long as necessary to provide healthcare services and comply with legal requirements. When no longer required, we securely destroy or de-identify the information.
Cookies and Website Data
Our website may use cookies to enhance your browsing experience. You can manage cookie settings through your browser preferences.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
[email protected]